From Values to Action: The Four Principles of Values-Based Leadership

NEVER ASSUME

Never assume that you have communicated enough, particularly if you're dealing with an ongoing issue. If there is a directive or priority that remains in force, let people know that it's still at the top of the list. Let's say that you've told your team that it's essential to watch expenses. At the next meeting, you remind them again. By the third session, you might assume that they've gotten the message. The problem with this assumption is that there are those who will think that you've moved on to the next priority, that watching expenses is no longer an issue because you didn't mention it. In addition, there are going to be those who didn't like the directive in the first place and who were just waiting for it to blow over or ...