THE PROCESS

As I've said, the purpose of talent management and leadership development is to make sure every single person in the organization is being developed to his or her full potential. Development needs to occur on a continuous basis—not just when it comes time to fill out the annual performance review forms that get processed by some computer someplace. People should know what they do well and what they don't do well, and a developmental plan should be in place to help them improve over time.

As a leader, you need to be highly involved in this process, while making sure that your team members are engaged and empowered to advocate for themselves. Unfortunately, this is not the case in many companies, for all the reasons we've already discussed. ...

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