From Values to Action: The Four Principles of Values-Based Leadership

CHAPTER 11

THE COURAGE TO LEAD THROUGH CHANGE, CONTROVERSY, AND CRISIS

You have made the commitment, done the hard work, and now are reaping the rewards. By practicing the four principles of values-based leadership, you have your personal act together. These principles have also enabled you to establish a values-based organization, with the right team members in place. People feel good about working for the organization; and the customers, vendors, and suppliers are happy. It's no wonder that shareholder value (which, as you recall, is a dependent variable that reflects the satisfaction of team members and customers) is increasing as a result of the company's sales growth, return on investment, and cash flow.

Now that you are enjoying the fruits ...