Chapter 9

McCall v. Giant Stores

An employee, on her day off, returned a set of towels, a gift she had received from her mother after moving into her new apartment, to the store in which she worked. Upon presenting the merchandise for an exchange at the service desk, an older employee suspected her of stealing the merchandise and presenting it for an exchange. Challenged with this suspicion, she denied it and claimed she had just carried the merchandise into the store in one arm while she was carrying her baby in the other arm.

The suspicious employee conducted a hasty computer check of the database reflecting sales of specific inventory items, which indicated the items had never been purchased. A rushed search of videotapes covering the doors ...

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