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From the Files of a Security Expert Witness by Charles A. Sennewald

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Chapter 7

Crane v. Major Stores, Inc.

A customer, accompanied by her two young children, opened a bag of candy, store merchandise, to pacify her children during a lengthy delay while a sales associate attempted to locate an item in the stock area. When the purchase of the big-ticket item was concluded, the sales associate assisted the customer by pushing the item out of the store in a shopping cart. Once outside, the customer was detained for the theft of the candy by a loss prevention (security) agent, escorted back into the store, and, in the office, was obliged to sign an admission of theft before she could leave. Major Stores, Inc., its officers, store management, and loss prevention agents were sued for false arrest, false imprisonment, ...

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