Introduction

Let’s face it: nontechnical managers just don’t understand what we techies do for a living. The good ones try really hard and stand up for their team, but they just don’t feel it in their bones. If technology is not stamped into your DNA, you just don’t get it.

So that means that only technical people should manage technical people, right?

Here’s the problem: technical people frequently do not make good managers. It isn’t that we techies aren’t smart enough—usually the best technicians are the people who are asked to step into leadership roles. But the skills that make a good techie are not necessarily the skills that make a good leader.

When you become a leader, the focus shifts. It is no longer about what you can accomplish as ...

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