Conclusion

This chapter has addressed one of the most crucial issues for any leader: how to communicate effectively. Without this skill, the other leadership competencies are virtually inoperative, relationships are not healthy, it is impossible to gain commitment to a cause, processes cannot flow smoothly, and the leader is unable to develop and nurture others. An effective leader understands the facets of spoken, nonverbal, and written communication and the barriers that must be overcome. Every day brings a leader numerous opportunities to improve his or her communication skills, as well as new challenges in creating shared meaning with followers. Beyond mere skill development is the need for the leader to have insight into his or her own philosophy ...

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