From Management to Leadership: Strategies for Transforming Health, 3rd Edition

Conclusion

The quality of the leader-follower relationship directly correlates to the effectiveness of the leader and the ability of all involved to achieve necessary outcomes. Emotional intelligence and a relationship based on trust and confidence, mutual respect, support, and honest communication create a vital association. The nature of the relationship is one of collaboration and partnership. Neither is easy to attain but is worth every ounce of effort it takes. The benefits of these relationships go well beyond the personal level to the level of organizational trust. “Employees demonstrate more cooperative, helpful, and tolerant behaviors and thus reach their goals more effectively when they trust in their coworkers, managers, and institutions” ...