Chapter 1
Leadership
AN ELUSIVE CONCEPT
CHAPTER OBJECTIVES
- Define leadership.
- Differentiate between leadership and management.
- Identify reasons that leadership is especially important today.
- Discuss challenges that health care leaders face today.
- Distinguish between a challenge and an excuse.
Leadership has to take place every day. It cannot be the responsibility of the few, a rare event, or a once-in-a-lifetime opportunity.
R. A. Heifetz and D. L. Laurie, “The Work of Leadership”
No other issue is as important in health care today as the development and continual evolution of leaders. “Leadership is the pivotal force behind successful organizations. . . . To create vital and viable organizations, leadership is necessary to help organizations ...