About the Author

William J. White has been a professor in the McCormick School of Engineering and Applied Science at Northwestern University in Evanston, Ill. since January 1998. He is the recipient of several teaching awards, including the Alumni Association’s Award for Excellence in Teaching. He also teaches at the distinguished Kellogg School of Management.

Mr. White served as chairman, CEO, and president of Bell & Howell Company (now Proquest Company). Previously, he was chairman and president of Whitestar Graphics, Inc., and prior to that he was executive vice president and a director of USG Corporation. He also held executive positions at Masonite Corporation, Mead Corporation, and Hartmarx Corporation.

Mr. White is an industrial engineering ...

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