From Business Cards to Business Relationships: Personal Branding and Profitable Networking Made Easy, 2nd Edition

When you leave loops open it can be awkward. If you've ever avoided someone at an event because you were supposed to send them information or thank them for their generosity, then you know what I mean when I stress the importance of always closing the loop.

Showing Appreciation

When someone goes above and beyond general expectations for you, it's only polite to thank him or her. Actually, whenever anyone does anything for you, it's appropriate to give thanks. The situation will dictate what should be done—use your judgment and match your personality to your response.

Every now and again, I'll meet with young professionals who act as if picking my brain and accessing my professional network are things to which they are entitled. I've talked with others who have noticed an increase in the same kind of attitude. This sense of entitlement is not appropriate because it does not encourage long-term, mutually beneficial business relationships.

After several attempts to connect one person with various employers, I realized that not once did he offer a simple thank you. In fact, each time I updated him on my efforts on his behalf, he simply asked for another favor and another connection. Despite his qualifications and positive in-person impression, his behavior deterred me from helping him further.

Failing to thank someone is a surefire way to stop the development of a relationship. Conversely, those who offer sincere appreciation make you feel good about helping them and you're more likely ...