Part 4. COACHING

Coaching is a big word, and it carries lots of different meanings for different people. Some people think of a coach in athletic terms, whether coaching a full team or an individual. Others don't have that experience, so they think of a coach in some other context. Inside the idea of coaching are the closely related concepts of mentoring, feedback, and more.

In our experience working with new leaders from around the world, coaching is an area of leadership that concerns people greatly, in part because they will be coaching their former peers. Yet this is a skill people often have some experience in, even if they don't readily recognize it. Think about it—you have probably been a coach of something in your life. Maybe you coached ...

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