Chapter 36. SPEAKING OF CONFLICT (BECAUSE WE KNOW YOU'RE WONDERING ABOUT IT)
As a leader, you will face conflicts in the workplace. That's just a part of life as a leader. When you look back at the four stages of team development (Chapter Thirty-Three), you see that the Storming phase is a normal and natural part of the team development process. Your goal is not to avoid or suppress conflict. Your goal is to learn how to manage and resolve the inevitable conflicts so that your team can grow and improve through them.
We also know that as a former peer, thinking about the conflicts you may now have to resolve between former peers or between yourself and one of your friends may make you feel a bit ill. If you feel that way, you're not alone. Read ...
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