Chapter 1. A NOTE FROM THE AUTHORS
Congratulations!
You are now the supervisor. The manager. The foreman. The boss.
Your role has changed and you are being asked to be a leader.
There is no better word to say than "Congratulations!"
You've probably heard it already. People have shaken your hand, patted you on the back, and told you "good luck." This book is about what comes after those predictable responses. But we are getting ahead of ourselves....
First Things First
There is plenty of time for us to talk about your next steps; discuss how to get better; answer all your questions; allay all of your fears; reduce your anxiety; build your confidence; and generally help you make a successful transition to supervision, management, leadership. But first ...
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