IVR menu definitions

The following XML defines an IVR menu named "demo_ivr".

<menu name="demo_ivr"
  greet-long="phrase:demo_ivr_main_menu"
  greet-short="phrase:demo_ivr_main_menu_short"
  invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
  exit-sound="voicemail/vm-goodbye.wav"
  timeout="10000"
  inter-digit-timeout="2000"
  max-failures="3"
  max-timeouts="3"
  digit-len="4">

We'll use this menu's name later when we route calls to the IVR from the Dialplan. Following the name, various XML attributes specify how the IVR will behave. The following options are available when defining an IVR's options:

greet-long

The greet-long attribute specifies the initial greeting that is played when a caller reaches the IVR. This is different from the greet-short sound file ...

Get FreeSWITCH 1.0.6 now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.