Summary

Good troubleshooting skills consist of a combination of disciplines that one learns to master over time. When you experience problems with FreeRADIUS you should take a logical approach to identify and fix the problem. This includes the following:

  • Don't panic.
  • Ask yourself what has changed recently.
  • Make a complete backup of the configuration before you make any changes.
  • Remember the log files.
  • Remember debug mode.
  • Remember the FAQ.
  • Introducing a deliberate error is sometimes helpful to see how something behaves if it is broken and compare this to something that does not behave it should.
  • Google is your friend (GIYF).
  • Don't be afraid to post on the mailing list but stick to its rules.

Pop quiz – troubleshooting

  1. You are newly employed by a firm that ...

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