FranklinCovey® Style Guide™: For Business and Technical Communication, Fifth Edition

Reference Glossary

Using the Reference Glossary

The Reference Glossary is designed and written to help writers and editors answer routine, yet important, questions about the preparation of business and technical documents. The alphabetical arrangement of the entries allows writers to answer questions easily and rapidly, often without having to search through the Index. The many illustrative phrases, words, and sentences make the various rules and suggestions practical and applicable to real-world situations.

Still, as with any reference book, users need to become familiar with what the Reference Glossary covers and what it doesn’t cover. To assist new users, we make the following suggestions about using the Reference Glossary.

• Use the alphabetical ...