FOURTEENEpilogueTwo Years Later
Tommy Titan was out of control and Percy Pershing knew what might help. That’s because he had just been transferred to Tommy’s department as sales manager. Percy had inherited an organization that appeared to be desperately in need of some midcourse corrections.
Tomorrow, Percy decided, he would hold his first staff meeting and introduce the 2+2 system of performance feedback to his team. He expected that he could have the full 2+2 system in place by the end of the year—if, that is, he gained the necessary credibility with his people.
Meanwhile, he was looking forward to having lunch later that day with his mentor, ...
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