imageFOREWORD BY KEN BLANCHARD

I am thrilled to have Dwight and Doug Allen’s book, Formula 2+2: The Simple Solution for Successful Coaching, as part of my Berrett-Koehler series. The authors are two of the brightest people I have ever met, and they’re bringing new insights and creativity to an area that badly needs help: performance feedback.

So often when I ask people, “How do you know whether you’re doing a good job?” they tell me, “I haven’t been chewed out lately by my boss.” In other words, no news is good news. Too many managers are “seagull” managers. They’re not around until there’s something wrong; then they fly in, make a lot of noise, dump ...

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