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Force.com Developer Certification Handbook (DEV401) by Siddhesh Kabe

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Improving productivity using automated approval process

Apart from automating the process workflows, Force.com also provides a system for automating the approval process. The difference between workflows and an approval process is that an approval process requires a manual decision between the flows. A typical approval process flow is as follows:

Improving productivity using automated approval process

Creating a multi-step approval process

An approval process can be of single step or multiple steps. At every approval stage we can add a set of actions. The following diagram illustrates a typical flow for a multi-stage approval process. At every stage we have a different set of users to approve the record ...

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