O'Reilly logo

Force.com Developer Certification Handbook (DEV401) by Siddhesh Kabe

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Using workflows to automate business processes

There are many processes in an organization that are handled manually, for example:

  • If a user does not return the book in seven days, the librarian sends an e-mail reminder to him to return the same
  • If a user updates his address in the system, an automated update should happen in an external inventory management system or an address book
  • If a user misses out a payment of a fine or returns a book after the due date, the user is marked as black listed

Force.com provides us with a beautiful workflow management system to automate these manual problems. The solution for the problems such as the preceding one is given as a part of logic as a service. A typical flow of a workflow is as follows:

The workflow helps ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required