NEED MORE PROOF?
For the first time in the history of the company, the turnover rate is below 50 percent, down from 130 percent two and a half years previously. And when staff turnover is lower, customer service and experience are likely to be higher.
Get Flip the Funnel: How to Use Existing Customers to Gain New Ones now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
