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Flex - The New Playbook for Managing Across Differences by Audrey S. Lee, Jane Hyun

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Fluent Leader Profile: Don Liu—Bridging the Gap through Generosity of Spirit

In life, there are givers and there are takers. Don is a giver.

For anyone who thinks leaders need be soft-spoken, mild-mannered, and conflict avoidant in order to be effective bridge builders, here’s a rule breaker: the charismatic Don H. Liu—called “the Don” by many—senior vice president, general counsel, and secretary for Xerox. By any metric, Don is a strong-willed leader, intense, a man who moves at such a clip that his pace demands you keep up. Yet he couples that intensity with great self-awareness, an ability to communicate across barriers, and a selfless generosity of time and spirit. One lawyer who worked for him said Don gave her the most difficult job interview ...

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