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Flawless Consulting: A Guide to Getting Your Expertise Used, Third Edition by Peter Block

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CHAPTER 13

GET THE PICTURE

Now that we have navigated the discovery choices and methods, we are ready to produce a picture of what is happening to create problems for the client or to document what is a future possibility. Remember you have the choice to be problem focused or possibility and asset focused. It’s up to you and the place where you are doing the work. Also in your hands is the choice to structure the discovery through the eyes of a third party (you) or make it a whole-system self-assessment effort. Again, your and the client’s preferences will dictate the choice here. The possibility and whole-system choices are labeled as Notes within the list of steps that follow. In each of these cases, the business of this phase is

1. Collecting ...

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