I wonder if the fact I am now criticizing much less is because I have stopped looking for the connectivity and am simply enjoying your observations. I fell out with aspects of this book months ago and so now I go from one story to the next. In fact now I am doing this I am enjoying it much more, and learning from your stories, observations and insights. I realise this isn’t quite what you intended!
Amid the great stories again is the phrase strong back, soft front”. I just love this. It captures everything about managing and coping with our lives within complex, increasingly interconnected and uncertain business environments. I am still playing with this idea in my mind, dwelling on it, coming back to it.