Index

  • accommodating space
  • accountability with rigour, for feedback flow
    • — go public
    • — make most of your peers
    • — position
    • — you are your own limitations
  • advice seeking
  • AI see Appreciative Inquiry
  • All About Me-ers
  • Always Righties
  • All in Night
  • ANTs see Automatic Negative Thoughts
  • apologies
  • Appreciative Inquiry (AI)
  • Atlassian
  • Automatic Negative Thoughts (ANTs)
  • avoidance
  • balanced diet
  • Banerjee, Mamata
  • Banks, Andrew
  • Beck, Aaron
  • Black-and-White (B&W) Thinkers
  • Blamers
  • Blanchard, Ken
  • Board of Directors (BODs)
    • — All About Me-ers
    • — Always Righties
    • — Black-and-White (B&W) Thinkers
    • — Blamers
    • — Catastrophisers and Minimisers (C&Ms)
  • Board of Directors (BODs) (cont'd)
    • — Entitled, The
    • — Labellers
    • — lead to poor decision-making
    • — lead to poor relationships
    • — Negative Thinkers
    • — Perfectionists
    • — Powerless, The
    • — thinking habits
  • BODs see Board of Directors
  • body language
  • Brown, Brené
  • business-to-business (B2B) communication
  • Cameron, Jock
  • Cannon, Walter
  • Catastrophisers and Minimisers (C&Ms)
  • CDs see cognitive distortions
  • change interventions see also driving change and finding feedback flow
    • — do
    • — learn
    • — plan
    • — review
    • — rewire
    • — sustain
  • changing habits
  • Church, Matt
  • CLC see Corporate Leadership Council
  • Cloud, Henry
  • C&Ms see Catastrophisers and Minimisers
  • cognitive distortions (CDs)
  • collaborators
  • communication
    • — business-to-business (B2B)
    • — cost of poor
    • — human-to-human (H2H)
  • comparison
  • competing
  • compromising
  • conflict
    • — attitude to
    • — Thomas-Kilmann conflict model
  • content trigger
  • conversation ...

Get Fixing Feedback now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.