28 Voicemail, answering machines and automated call queue systems

How many times have you called somebody and heard this kind of message:

‘I’m either on the phone or away from my desk right now. Please leave a message and I’ll get back to you as soon as I can. Please speak clearly after the tone.’

Are you really going to set the world alight with that one? Why not create a voicemail that promotes what you do in a five star way and at the same time does the important job of encouraging people to leave a message?

Imagine if you were a plumber and your voicemail said, ‘I’m sorry I can’t answer the phone personally right now as I’m out on a job installing some quality pipework for a valued customer. Leave me ...

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