59. REM and customer service
And now, the end is near and I’m finishing up in deep trouble. This despite all the wonderful e-mails I have had over the years, particularly from a bunch of Burger King franchisees who meet regularly to light candles and sacrifice the occasional goat in my memory.
The causes of my current troubles are twofold. A few chapters back, I included a piece I wrote about my ‘spiritual home’ in a small hotel on a beach in Crete. What I omitted, of course, was the address. I did this so nobody else would find it. On reflection, this seemed to be such selfish behaviour on my part that I have decided to share the secret. The details are at the end.
The second source of my pain was from the same place. When we arrived on the ...