Why Care about Powerful Business Relationships?

Power in organizations is the capacity generated by relationships.

MARGARET J. WHEATLEY1

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Like you, we often have learned the hard way. We’ve gone to meetings focused on efficiently completing a task, only to have the meeting derailed by some unexpected relationship issue. Or we’ve said something meant to be supportive, only to be totally misunderstood. Or we’ve been involved in a seemingly straightforward project, only to watch it become so frustrating and painful because of team dynamics that it hardly seemed worth the effort. It has never ceased to amaze us how much business relationships ...

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