Five Core Metrics: The Intelligence Behind Successful Software Management

Acknowledgments

We want to thank our colleagues who have been most helpful in providing their insights and opinions concerning the material in this book. They have been generous in sharing examples from their experience and a rich lore of stories from their consulting work in a wide variety of different companies, industries, and environments. Our thanks go to Doug Putnam, Larry Putnam Jr., Lauren Thayer, Kate Armel, Michael Mah, Ira Grossman, Bill Sweet, Stan Rifkin, Jim Greene, Anthony Hemens, and Hans Vonk.

Many of the figures in this book were specially prepared by people at Quantitative Software Management or were inspired by figures presented in QSM training materials. These resources were greatly appreciated. In particular, Doug Putnam ...