FOREWORD
HAVING WRITTEN six books on instructional design and development, I have never been tempted to write a book on performance analysis. Why? First Things Fast is such a readable and practical resource that to write another book on needs assessment would be redundant. My time is better invested in other projects. But why should "first things," aka performance assessment, be part of your skill portfolio? Read what a recent graduate of my instructional design certification program had to say:
Needs assessment has never been formally applied or executed with our organization. The approach to training has been focused on fixing a specific issue, but exploring in depth the root cause for training has never been pursued or encouraged. Training ...
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