10.1. Converging Learning and Work
No trend is more obvious today than the convergence of learning, information, and work. I wrote about it on the first page of Chapter One of this new edition.
On July 18, 2007, Elliott Masie and M. David Merrill discussed it at the Learning Strategies Conference sponsored by the U.S. Navy's Human Performance Center. Masie touted the value of what he dubbed "fingertip knowledge," in which critical content is delivered in the context of work, not in the classroom. Merrill agreed with Masie, but pointed to the differences between knowledge and information: "It is not fingertip knowledge," he noted. "It is fingertip information." The job of learning professionals, according to Merrill, is to create experiences ...
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