1Becoming a Supervisor

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Learning Objectives

By the end of this chapter, you should be able to:

• Identify the requirements for making the transition from team member to first-line supervisor.

• List four reasons why first-line supervisors are important to an organization.

• Describe the paradoxes encountered by first-line supervisors.

• Explain what is meant by situational leadership.

When you are promoted to first-line supervisor, you become the boss. You may not be the “big boss” in charge of the whole organization, but you definitely have your own area of responsibility. Being the boss and being in charge brings with it many opportunities for ...

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