About This Course
As one course among many in the American Management Association’s curriculum, First-Level Leadership: Supervising in the New Organization, Second Edition, has been designed for the first-level supervisor confronting the task of providing leadership in a dynamic business environment. Our experience continues to confirm that leadership is the determining factor in successful organizations. Building and sustaining a competitive advantage requires leadership at all levels of the organization, not just the top. First-level supervisors are in a unique position to provide this new leadership.
This course, originally developed in 1998, has been updated to reflect the best practices that have emerged over the past several years. In particular, ...
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