I would like to thank all of my clients for providing both the inspiration and the fuel for this book.
I would also like to acknowledge all of the people who helped me in creating and completing the book, with particular thanks to Eric Dobby, a wonderful publisher who sadly passed away before the book was finished, Richard Baker and Andrew Stephenson, for their generosity of time and ideas, Alan Weiss, who gave me the confidence to start writing in the first place, and my wife, Scythia Cross, for playing the critical role of my English language teacher.
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