Footnotes

Chapter 2

[*] When discussions were underway for rebuilding the House of Commons, which had been severely damaged by the German blitzkrieg, Winston Churchill nixed proposals to rebuild those hallowed premises on a grand scale. He argued that the House of Commons should be rebuilt on an intimate scale to facilitate democratic processes of face-to-face debate. The great man observed, "Man shapes his buildings and thereafter they shape him."

Chapter 5

[*] In a recent Chicago marathon, runners used 140 variations of size and width of the Model 991 running shoe.

[*] Persona, Latin for mask.

[*] The full essay—well worth reading—can be read at www.hartman-group.com/products/natsens/issueII-08.html.

Chapter 7

[*] OEM, or original equipment ...

Get Firms of Endearment: How World-Class Companies Profit from Passion and Purpose now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.