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Second Chances & PIPs

In case you haven't noticed, this book is about firing employees. (And if you haven't noticed, one of us isn't doing our job very well. Probably me.) But you could call this the “opposite” chapter, because it's all about not firing employees. Turns out, not firing employees the wrong way can cause just as many problems as firing employees the wrong way.

I've said it before, but it's worth repeating: one of my rules as a management lawyer was that I would never tell an employer not to fire someone after she made that decision. And the corollary to that rule was that I would never tell an employer to fire an employee if she ...

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