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Retained Dignity

In this chapter, I'm going to introduce you to a powerful new concept: Retained Dignity. Your ability to improve this vital factor is critical. Keeping this in mind when you go through the process of firing an employee will help you reduce the chance of being sued.

Employees Are Individuals

One of the fundamental principles of management and human resources is that all employees are different individuals, and they cannot be reduced to numbers on a financial chart. In fact, this is why some people in business fail to take human resources seriously. They write off the field as too touchy-feely, in contrast to the dollars-and-cents ...

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