In this chapter, I present some of the financial justifications for implementing Internet phone service. Some of these justifications have been known by business telecommunications executives for some time. Most corporate call centers have been using VoIP to lower costs and increase efficiency, and more than 50 percent of all new business phone lines are using IP telephony.
It’s about time we bring the savings home.
Wait! Come back!
You didn’t think I’d bring you this far only to drop some heavy math on you and leave, did you? And for the guy ...