3. Building a Competitive Talent Organization

Forces in Play: Companies develop their strategic recruiting capabilities. A new type of recruiter emerges at the executive and operational levels. This role becomes a critical component of any competitive business.

The goal of recruiters and the organizations they work for is to have Q-Talent ready for current and future opportunities—a steady flow of the right people, ahead of the company’s demand for them. Picture an airport with airplanes circling overhead. The talent organization is the control tower. It needs to know who is on the horizon, what their skills are, and whether the company has an empty runway available to bring them in for a landing.

The traditional, reactive human resources organization ...

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