About the Author

Vince Thompson, principal at Middleshift Consulting, works with Internet companies to design world-class online marketing solutions and build sales organizations. His clients include Napster, StarStyle.com and Break.com.

Thompson has spent fifteen years as a manager leading teams in challenging industries and hotbeds for learning: first in restaurants, then in television stations, and now in the Internet business.

He spent seven years as Regional Vice President of Sales for America Online. There, he designed AOL’s sales training organization, managed teams in San Francisco, Los Angeles, Chicago, and Dulles, VA; and served as Regional Vice President of AOL’s Southwestern Region, where his teams led AOL’s West Coast Entertainment ...

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