ACKNOWLEDGEMENTS
I should like to thank the following people for their contributions to this book:
- Mr Hugh Pike BSc MBA, the co-author of Chapter 10: Outsourcing: financial aspects;
- Mr Richard Barfield BSc FCA CMC, Director at PricewaterhouseCoopers LLP (www.pwc.com/uk) in London, for his technical help regarding those sections of the book that contain references to ‘shareholder value added’ (SVA). His suggestions of simple ways of describing this subject for the non-specialist reader, and of how SVA can be related to more well-established ways of evaluating investments in information technology (IT), have, I believe, added significantly to the usefulness of the book. Richard’s comments were made in a personal capacity and do not necessarily ...
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