Getting Help from FileMaker, Inc.

FileMaker’s Web site has the usual marketing materials you’d expect from a great software company. But there’s lots of substance there, too. Look for “Support” in its main navigation menu, where you’ll find free and fee-based help.

Updaters and Downloads

Like most programs, FileMaker’s latest software versions are those found on the software company’s Web site. You’ll find software updates and support files, like localized language packs at www.filemaker.com/support/downloads/. Trial software and development tools, including an XLST library and a list of recently released plug-ins, are also available from this page.

If your installation is missing some (or all) its templates, click the Starter Solutions link to download new copies. You can also download a free, readymade business solution called FileMaker Business Tracker. It’s an invoicing system that lets you track sales, contacts, and product data. Even if your business doesn’t do sales, you’ll find this product useful for study purposes. It was written as a demo file for FileMaker 7, and it’s full of developer tricks of the trade you can analyze. When you’ve mastered all the secrets there, you’re ready to leave the monastery, Grasshopper.

Documentation and Publications

You can reach this list from the Downloads page above, but it’s so jam-packed that it deserves a headline all its own.

  • Product Documentation. You’ll find all the documentation that came with your product here, plus any updates to those ...

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