14. A Complaint

“Fred, I don’t care what debtors say,” Mabel told me in an unusually mild tone, standing near my desk with her feet wide apart. “But I just want you to know that some woman called up and made a complaint about you.”

I try to think who it might have been. Most debtors I reach are irate about being called and asked for money, even if they know they owe it.

“What did I do—ask her to pay a bill?” I said.

“That’s probably it,” Mabel replied.

“But you know me—I’m a pussycat.”

She snorted. “Like I said, I don’t care what debtors say.”

That was the extent of my first and only complaint—at least the only one that I know about. If there had been a recording of me mistakenly saying something out of bounds, maybe it would have gone differently. ...

Get Fight Back Against Unfair Debt Collection Practices: Know Your Rights and Protect Yourself from Threats, Lies, and Intimidation now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.