Contents
Part 1: Debt Collection Secrets
Chapter 1: Lessons in Deception
Chapter 4: Closeout: “No Tomorrow”
Chapter 5: The Shakedown Industry
Chapter 6: PIF Means Payment in Full
Chapter 7: Payday, the Tables Turn
Chapter 10: The Golden Rule: Money Today
Chapter 11: Strengths and Weaknesses
Chapter 12: Collector of the Week
Chapter 18: NLE Means No Longer Employed
Part 2: Coping With Collections
Chapter 20: Stopping Collection Calls
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