Section 1
Steps in the Evaluation Process and Findings from the Field
The steps in evaluating a 360-degree feedback instrument are laid out here sequentially. All steps are not equal in complexity or importance. I include a checklist of the steps, for your convenience, at the end of this book. There you will also find a glossary of many of the technical words used in this publication.
In the steps that follow, you will find a discussion of key points, and where applicable, a comparison of the instruments reviewed in Section 2. This section ends with conclusions about trends over time in the development and use of 360-degree instruments, the state of the art today, and directions for future research and development.
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