Acknowledgments

I am indebted to Belinda McFeeters, Dave Altman, Jennifer Martineau, Emily Hoole, Phillip Braddy, Ellen Van Velsor, Craig Chappelow, Peter Scisco, Karen Lewis, Martin Wilcox, and the instrument vendors for their help and patience throughout this project. I would like to express special thanks to Ann Morrison; Morgan W. McCall, Jr.; David L. DeVries; Ellen Van Velsor; and John Fleenor for their work on previous editions of Feedback to Managers.

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