Preface
Feedback is a rare commodity in day-to-day organizational life, but it is a key to managerial effectiveness. One increasingly popular vehicle for getting feedback from one's boss, peers, subordinates, and customers is the multiple-perspective, or 360-degree, feedback instrument. Taken as part of a management-development course or used as a stand-alone device, this kind of tool can enhance self-awareness by highlighting individual strengths and can facilitate greater growth by pointing out areas in need of further development.
Almost 34 years ago, the Center for Creative Leadership published Feedback to Managers: A Comprehensive Review of Twenty-four Instruments (Morrison, McCall, & DeVries, 1978). A popular publication among a long line ...
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