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Federal Resume Guidebook by Kathryn Troutman

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CHAPTER 9

KSAs in the Application: Presenting Your Accomplishments

This chapter represents the biggest federal application change in this entire book! It started on May 11, 2010, when President Barack Obama issued a presidential memorandum (“Improving the Federal Recruitment and Hiring Process”) that directed federal agencies to

eliminate any requirement that applicants respond to essay-style questions when submitting their initial application materials for any federal job.

These essay-style questions—known as KSAs because they address job seekers’ knowledge, skills, and abilities—have historically been a barrier for many federal job seekers. A job seeker might not have applied for a job that required KSAs as part of the application process because ...

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