PREFACE

Let’s be honest, performance reviews have a bad reputation—for a good reason. They often aren’t structured in ways that bring out the best conversation between managers and employees. Instead, managers and employees often approach the annual review with uncertainty, anxiety, and dread. Without a good framework for the review and without the right mindset, tools, or training in how to navigate this sometimes difficult terrain, managers tend to put off reviews until the last minute and employees tend to assume a defensive posture as they steel themselves for their manager’s summary judgment of an entire year’s worth of effort. Because of these factors, the traditional review as too many of us experience it can be intimidating and fear inducing. ...

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